Pandectes vs Shopify Customer Privacy (2024 Comparison)

Which is the better GDPR solution?
Explore our detailed comparison between Pandectes GDPR Compliance and Shopify Customer Privacy, showcasing Pandectes as the preferred choice for its comprehensive GDPR compliance solutions, user-friendly interface, and flexible pricing model tailored for Shopify stores.
Written by Alf Trevelyan
Last Updated May 4, 2024

Table of Contents

Pandectes vs Shopify Customer Privacy: Which is better?

Pandectes GDPR Compliance and Shopify Customer Privacy are both strong contenders in the GDPR space for Shopify, yet the choice hinges on your specific needs. Pandectes is an app available on the app store while Shopify Customer Privacy is now available from the store Settings. Pandectes often stands out for its broader compliance features, including advanced user consent management and a wide array of integrations, paired with a pricing strategy that accommodates businesses of various sizes without any limitations on page views.

In the context of GDPR compliance tools for Shopify, Pandectes GDPR Compliance is a leading option, offering comprehensive features to enhance your store’s data privacy practices. Shopify Customer Privacy provides a basic tool to ensure compliance with Shopify stores and apps that are integrated with the associated API.  Taking into account that the General Data Protection Regulation (GDPR) is the toughest privacy and security law in the world, here, we simplify the comparison to help you decide, considering that acquiring both might not be practical. Our focus is on the unique benefits each app provides to Shopify merchants.

Which is the Better GDPR Solution: Pandectes or Shopify Customer Privacy?

Pandectes GDPR Compliance and Shopify Customer Privacy are both GDPR (General Data Protection Regulation) solutions, yet the best choice depends on your specific requirements. Generally, Pandectes is recognized for its comprehensive suite of features including advanced consent management and diverse integration capabilities, alongside a versatile pricing scheme, making it a potentially more fitting option for businesses seeking extensive GDPR compliance tools tailored to Shopify.

Discover the Fundamentals of Pandectes and Shopify Customer Privacy

Get acquainted with Pandectes and Shopify Customer Privacy before exploring our in-depth comparison to make an informed decision for your Shopify store’s GDPR compliance needs.

Within the Shopify App Store’s curated collection of GDPR (General Data Protection Regulation) apps, Pandectes stands out among the most highlighted solutions, emphasizing their prominence and reliability in a sea of options. Shopify Customer Privacy is part of the Store Settings and is no longer a separate app on the App Store. However, it’s crucial to note that while many apps claim GDPR compliance, not all deliver on the promise of true adherence to regulations. This distinction underscores the importance of choosing a solution like Pandectes, committed to genuine compliance, offering peace of mind to Shopify merchants navigating the complexities of data protection laws.

What is Pandectes GDPR Compliance?

Pandectes GDPR Compliance is an app designed for Shopify stores to help them comply with the General Data Protection Regulation (GDPR) and other data protection regulations like the CCPA. It offers features like customizable cookie consent banners, customer data request management,  consent log keeping, integration with Shopify’s consent API, and Online Store 2.0 themes, aiming to simplify the process of becoming compliant with privacy regulations for online merchants. Finally, it covers the common issues regarding Google Analytics and Google Consent Mode v2.

What is Shopify Customer Privacy?

Shopify Customer Privacy is no longer an app but part of the store settings to ensure compliance with GDPR. It offers a simple banner aimed at simplifying the compliance process for e-commerce sites.

Shopify Customer Privacy

What is the difference between Pandectes and Shopify Customer Privacy?

Pandectes differentiates itself by offering a wider array of features in its plans, focusing on comprehensive GDPR compliance without page view limitations. Shopify Customer Privacy provides only a GDPR banner with basic layout settings. This distinction highlights Pandectes’ commitment to extensive compliance solutions, catering to businesses of all sizes, ensuring scalability and flexibility in meeting diverse compliance needs. Finally, it provides a complete list of features making this app a key player for General Data Protection Regulation (GDPR) compliance and data processing transparency for Shopify stores.

Compare Shopify Customer Privacy and Pandectes

Compare Shopify Customer Privacy and Pandectes below:

AreaShopify Customer PrivacyPandectes
CostFree1 Free / 3 Paid plans (featured based model)
Reviews-1570 review / 5.0 rating
Customer supportShopify SupportHelp center / Online chat / Email
Languages & translations1 languageMultiple languages are supported and can be added from inside the app with many different language detection methods. Translation can be done from inside the app (Google translate is supported).
Data subject requestsNot supportedCan be added as html snippet to any page or as theme block (theme 2.0). It provides a report with all the requests.
Email templatesNot supportedDetailed email editor for each data subject request email being sent.
Design optionsIt provides basic optionsIt provides advanced options
Cookie scannerNot supportedDetailed scan report with charts about detected cookies, scripts, html storage, iframes & pixels entries.
Cookies & HTML StorageNot supportedDetailed cookie & html storage management with autocurated cookies with translatable details.
Cookie declarationNot supportedAutomated cookie policy with snippet or as theme block (theme 2.0).
Script blockerNot supportedAutomatic blocking of popular services & custom blocking with advanced rules setup.
IntegrationsOnly with apps that use the Shopify Customer Privacy APIShopify customer privacy, Google consent mode (automated), Facebook (automated), Pandectes custome event, Rakuten CMP, Global privacy control, other 3rd party apps (automated based on rules).
Other Data RegulationsNot SupportedSupported
Hydrogen (Headless) IntegrationSupportedSupported
Application admin languagesThe same with Shopify adminEnglish, French, Italian, Spanish, German, Portuguese (Brazil), Japanese, Dutch, and Portuguese (Portugal)
API SupportSupportedSupported

How to choose between Shopify Customer Privacy vs. Pandectes

After reviewing our comparison of Pandectes and Shopify Customer Privacy, consider which solution best suits your needs. When choosing a GDPR compliance tool, especially for team use versus individual use, evaluate the breadth of features, scalability based on web traffic, and how each plan’s limitations or inclusivity aligns with your business requirements. This decision-making process is crucial to finding the right fit to ensure efficient compliance.

Here are our tips for choosing between Shopify Customer Privacy vs. Pandectes:

1. Outline your requirements

Start by outlining your requirements, like the following:

  • Ease of integration
  • Comprehensive feature set
  • Scalability
  • Pricing and plan flexibility
  • Customer support quality
  • User reviews

Match your store’s needs with the pricing and features of Pandectes and Shopify Customer Privacy. Your budget and specific GDPR compliance requirements will guide your choice. For instance, if your priority is extensive GDPR functionalities, including content management and a broader feature set without page view limitations, Pandectes might be the preferred choice. Conversely, if your focus is on basic compliance with considerations for web traffic limits, Shopify Customer Privacy could better suit your needs.

2. Build your score sheet

Then, develop a comparison chart based on the specific features you’re looking for, such as data consent management. This chart serves to consolidate your evaluations of each GDPR app’s functionalities, like consent banner customization or data access request handling, providing a clear framework for decision-making. It also ensures that your preferences are based on feature assessment rather than subjective feelings, offering a structured approach to choosing the right app.

3. Test your options

Now, you can begin evaluating your GDPR solution choices. For instance, Pandectes may offer a trial period or a basic free version, allowing you to explore its features without commitment. Similarly, Shopify Customer Privacy might be part of the store settings but has limited functionality. Depending on the depth of features you wish to test, you may find that a paid subscription is necessary to assess the app’s capabilities fully.

4. Select Your GDPR App

After your team has tested both Pandectes and Shopify Customer Privacy, evaluate your experiences with each solution. Your collective feedback will guide your decision on whether to commit to a subscription for one of these GDPR compliance solutions or to consider alternative options based on your specific needs and the app’s performance during the trial.

Which will you opt for — Pandectes or Shopify Customer Privacy?

Given the comprehensive comparison table you’ve reviewed, selecting Pandectes for your GDPR compliance needs becomes a compelling choice. Its extensive feature set, designed to cater specifically to Shopify stores, positions it as a frontrunner for businesses prioritizing a user-friendly GDPR compliance solution offering robust data processing and integration capabilities.

Alf Trevelyan
Alf Trevelyan
Content Specialist
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